We care about the well-being of all our guests and visitors. Click here to check our inclusive facilities

Click here to know more about our services, the history of the hotel, our politics, mission, vision, points of interest in the city, security recommendations and more.

Whether flying through the rainforest on a canopy tour, enjoy a coffee plantation tour or a jade factory, visit the A La Carta Tours website for more info.

We organize your transfer at your arrival, with an additional surcharge, just let us know your flight details.

Our parking lot is located two blocks from the main area, with free shuttle service to the hotel

We have a charging station for your electric vehicle in our parking lot

If you forgot to buy a gift for someone special, the store is open from 7am to 9pm, every day with an exclusive selection of products that you will love.

From babysitting (additional fee) to a Kids House, your family will truly enjoy an unforgettable experience.

Enjoy an amusing playground and our Kid's House, opened on weekends and holidays, from 9am to 4pm, with the funniest activities.

Don't fall behind on your exercises. When you are done working your muscles, reward yourself with a massage at Ceiba Spa.

We accept one pet per room (cat or dog) in the deluxe executive area. Please review the policies and restrictions.

Some unexpected last minute in your work? We can gladly support you in our business center.

Here you can check the TV channel guide and how to operate your TV remote control