Inclusivity
We care about the well-being of all our guests and visitors. Click here to check our inclusive facilities
SERVICES DIRECTORY
Click here to know more about our services, the history of the hotel, our politics, mission, vision, points of interest in the city, security recommendations and more.
RECREATION/TOUR DESK
Whether flying through the rainforest on a canopy tour, enjoy a coffee plantation tour or a jade factory, visit the A La Carta Tours website for more info.
TRANSFER TO / FROM AIRPORT
We organize your transfer at your arrival, with an additional surcharge, just let us know your flight details.
Parking Lot
Our parking lot is located two blocks from the main area, with free shuttle service to the hotel
Charge your electric car
We have a charging station for your electric vehicle in our parking lot
CONVENIENCE STORE
If you forgot to buy a gift for someone special, the store is open from 7am to 9pm, every day with an exclusive selection of products that you will love.
FAMILY SERVICES
From babysitting (additional fee) to a Kids House, your family will truly enjoy an unforgettable experience.
KIDS CLUB
Enjoy an amusing playground and our Kid's House, opened on weekends and holidays, from 9am to 4pm, with the funniest activities.
FITNESS FACILITIES
Don't fall behind on your exercises. When you are done working your muscles, reward yourself with a massage at Ceiba Spa.
PETS
We accept one pet per room (cat or dog) in the deluxe executive area. Please review the policies and restrictions.
BUSINESS SERVICES
Some unexpected last minute in your work? We can gladly support you in our business center.
TV Entertainment
Here you can check the TV channel guide and how to operate your TV remote control
Hike to the Volcán Acatenango (Acatenango Volcano)
Ascend one of Guatemala’s most iconic peaks for sweeping views of Antigua and the surrounding volcanic landscape. This rewarding trek offers an unforgettable perspective shaped by rugged terrain and awe-inspiring panoramas.
Caoba Farms
Discover an eco-conscious retreat where guided farm tours and fresh, seasonal cuisine celebrate the region’s agricultural richness. Caoba Farms blends sustainability, education, and flavor in a vibrant natural setting.
Hike to Cerro de la Cruz
Climb to this beloved viewpoint overlooking Antigua Guatemala and its surrounding valleys. The short yet scenic hike rewards visitors with postcard-worthy vistas and a fresh perspective on the city’s colonial beauty.
Antigua Mountain Trail
Ideal for hiking, biking, or horseback riding, this scenic route winds through Antigua’s natural landscapes. The trail offers open skies, sweeping views, and a peaceful escape just beyond the city’s cobblestone streets.
Day Trip to El Hato
Journey to the nearby village of El Hato for cool mountain air and panoramic forest views. Tree-top adventures and cloud forest surroundings make it a memorable excursion for nature lovers.
Pacaya Volcano
Experience the raw power of an active volcano on a guided hike across dramatic lava fields. Pacaya’s striking terrain offers an adventurous encounter with Guatemala’s dynamic geology.
Acatenango Volcano
Embark on a challenging trek to Acatenango Volcano. Hike through rugged terrain, camp overnight, and witness awe-inspiring sunrises with breathtaking views of neighboring Fuego Volcano's eruptions. This adventure offers a profound connection to Guatemala's volcanic landscapes.
Additional Amenities
- Complimentary Wi-Fi in all rooms, suites and social areas
- Concierge
- Year-round outdoor pool with towel service and poolside dining
- Fitness center
- Business center and services
- Complimentary parking
- Guest laundry facility